Terms & Conditions

Last updated: 13 August 2026

These Terms & Conditions govern your use of the Smash Pixel website and your interaction with the information and services presented through it.

By accessing or using this website, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website.

About Us

This website is operated by:
Trading as: Smash Pixel
Website: smashpixel.online
Email: [email protected]

Throughout these Terms & Conditions, “Smash Pixel”, “we”, “us” and “our” refer to the business identified above.

“You” and “your” refer to anyone accessing or using our website.

About Our Website

Smash Pixel is a marketing agency providing services that may include:

  • Client acquisition systems
  • Marketing strategy
  • Paid advertising
  • Search engine optimisation
  • Social media marketing
  • Content marketing
  • Websites and landing pages
  • AI influencers and AI video
  • Email marketing
  • Outbound lead generation
  • CRM systems
  • Marketing automation
  • Related marketing and consulting services

Information provided on this website is intended to provide a general overview of Smash Pixel and the services we may offer.

The precise services, deliverables, fees, timelines and terms applicable to a client engagement will be agreed separately.

No Client Relationship Created by Website Use

Using this website, submitting an enquiry, booking a call or communicating with Smash Pixel does not automatically create a client relationship or require either party to enter into a commercial relationship.

A client relationship will only begin when the applicable commercial terms have been agreed between the parties.

Where appropriate, this may include a proposal, statement of work, order form, service agreement or other written agreement.

If there is any conflict between these website Terms & Conditions and the terms of a separately agreed client contract, the terms of the separately agreed contract will take precedence in relation to that engagement.

Information on This Website

We aim to keep the information on our website accurate and reasonably up to date.

However, website content is provided for general information purposes and should not be treated as professional, legal, financial, tax or other specialist advice.

We do not guarantee that all information on the website will always be:

  • Complete
  • Accurate
  • Current
  • Suitable for your circumstances
  • Free from errors or omissions

You should obtain appropriate professional advice where necessary before making important business, financial or legal decisions.

Marketing Results

Marketing performance depends on numerous factors, many of which are outside our control.

These may include:

  • Your market
  • Your offer
  • Your pricing
  • Your reputation
  • Competition
  • Customer demand
  • Sales ability
  • Response times
  • Advertising platforms
  • Search algorithms
  • Economic conditions
  • Campaign budgets
  • Website performance
  • Client participation
  • Changes made by third-party platforms

Nothing on this website should be interpreted as a general promise or guarantee of specific revenue, leads, sales, rankings, traffic, customers, return on advertising spend or other commercial results.

Examples, projections, illustrations and discussions of potential outcomes are not guarantees that you will achieve the same outcome.

Specific Performance Commitments

From time to time, Smash Pixel may offer particular services with defined targets, guarantees or performance commitments.

Any such commitment applies only where it has been expressly included in the relevant written proposal, offer or client agreement.

Performance commitments may be subject to conditions including:

  • Minimum engagement periods
  • Required advertising or campaign budgets
  • Timely client approvals
  • Client participation
  • Sales follow-up requirements
  • Offer and pricing requirements
  • Fulfilment capacity
  • Required access to systems or accounts
  • Agreed implementation requirements
  • Other eligibility criteria

Statements made elsewhere on our website about particular offers do not create a universal guarantee covering all Smash Pixel services.

The exact terms of any guarantee or performance commitment will be those stated in the applicable written agreement.

Service Availability

The services described on this website may change over time.

We may:

  • Introduce new services
  • Modify existing services
  • Stop providing particular services
  • Change how services are packaged
  • Change pricing
  • Limit availability
  • Decline particular projects or clients

Displaying a service on our website does not guarantee that the service is currently available or that we will accept a particular engagement.

Quotes and Proposals

Any pricing displayed on our website is indicative unless expressly stated otherwise.

Quotes and proposals may be subject to:

  • A specified validity period
  • Project scope
  • Client requirements
  • Third-party costs
  • Advertising spend
  • Software costs
  • Taxes
  • Additional services
  • Changes requested after the scope has been agreed

Unless expressly stated otherwise, submitting an enquiry or receiving a proposal does not oblige either party to proceed.

Third-Party Costs

Some Smash Pixel services may involve third-party platforms, software or expenditure.

Examples may include:

  • Advertising spend
  • Domain registration
  • Website hosting
  • Email infrastructure
  • CRM software
  • Automation software
  • Data providers
  • Stock media
  • Plugins
  • AI platforms
  • Marketing software
  • Other third-party services

Unless expressly included in our written proposal or agreement, these costs are separate from Smash Pixel’s fees and remain the client’s responsibility.

Third-Party Platforms

Our services and website may interact with third-party platforms including search engines, advertising networks, social networks, hosting providers, AI platforms and software providers.

We do not own or control those third-party platforms.

Their services may:

  • Change their rules
  • Change their algorithms
  • Change their pricing
  • Restrict accounts
  • Suspend accounts
  • Change available functionality
  • Experience outages
  • Discontinue features or services

To the extent permitted by law, Smash Pixel is not responsible for losses caused solely by the actions, availability, policies or technical failures of third-party platforms outside our reasonable control.

Artificial Intelligence

Smash Pixel may use artificial intelligence and automation technologies as part of our business operations and service delivery.

These technologies may support activities including:

  • Research
  • Ideation
  • Content development
  • Image or video production
  • Data organisation
  • Marketing automation
  • Campaign development
  • Administrative processes

AI-generated or AI-assisted outputs may occasionally contain inaccuracies, inconsistencies or unexpected results.

Where AI forms part of a paid service, the specific deliverables and responsibilities will be governed by the applicable client agreement.

AI Influencers and AI-Generated Media

Some Smash Pixel services may involve synthetic, AI-generated or AI-assisted people, voices, images or video.

Unless expressly stated otherwise, AI-generated personalities displayed as examples should not be assumed to represent real individuals.

Clients using AI-generated media supplied by Smash Pixel remain responsible for ensuring that their final use of such media complies with applicable laws, advertising rules, platform policies and disclosure requirements relevant to their business and jurisdiction.

Specific usage rights for commissioned AI content may be set out in the applicable client agreement.

Intellectual Property

Unless otherwise stated, the website and its contents are owned by or licensed to Smash Pixel.

This may include:

  • Website design
  • Copy
  • Graphics
  • Branding
  • Logos
  • Videos
  • Images
  • Documents
  • Frameworks
  • Processes
  • Downloads
  • Other original materials

These materials are protected by applicable intellectual property laws.

You may view and use the website for normal personal or business informational purposes.

You may not, without our prior written permission:

  • Reproduce substantial parts of the website
  • Republish our content
  • Sell our content
  • Copy our branding
  • Present our work as your own
  • Create unauthorised commercial derivatives of our materials
  • Systematically scrape or extract website content

Nothing in these Terms transfers ownership of Smash Pixel intellectual property to you.

Client Intellectual Property

Intellectual property rights relating to paid client work are governed by the agreement applicable to that engagement.

Depending on the project, this may cover matters such as:

  • Ownership of final deliverables
  • Ownership of working files
  • Pre-existing intellectual property
  • Templates and frameworks
  • Third-party assets
  • Licensing
  • Portfolio rights
  • AI-generated assets

You should refer to your proposal or service agreement for the terms applicable to a particular project.

Acceptable Use

You must not use our website:

  • For unlawful purposes
  • To commit or encourage fraud
  • To distribute malicious software
  • To attempt unauthorised access to our systems
  • To interfere with website operation
  • To collect information unlawfully
  • To impersonate another person or organisation
  • To infringe intellectual property rights
  • To send abusive or malicious communications
  • In any way that could damage our systems, reputation or other users

We may restrict access to the website where we reasonably believe misuse has occurred.

Website Availability

We aim to keep the Smash Pixel website accessible and functioning properly.

However, we do not guarantee uninterrupted availability.

We may temporarily restrict or suspend access for reasons including:

  • Maintenance
  • Security
  • Updates
  • Technical problems
  • Hosting issues
  • Events outside our reasonable control

We may change, remove or update website content without notice.

External Links

Our website may contain links to websites and services operated by third parties.

These links are provided for convenience and informational purposes.

Unless expressly stated otherwise, the inclusion of a link does not mean that Smash Pixel endorses, controls or accepts responsibility for the third-party website.

We are not responsible for the content, security, availability or privacy practices of third-party websites.

You access external websites at your own discretion.

Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Subject to applicable law, Smash Pixel will not be responsible for indirect or consequential loss arising solely from your general use of, or reliance upon, this website.

This may include loss of:

  • Profits
  • Revenue
  • Business opportunities
  • Data
  • Goodwill
  • Anticipated savings

Where you become a paying client, liability relating to the provision of services will be governed by the applicable client agreement.

Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and protect personal information.

Where our website uses cookies and similar technologies, further information may also be provided through our Cookie Policy and cookie consent system.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes may be made to reflect:

  • Changes to our services
  • Changes to our website
  • Changes to our business
  • Changes in technology
  • Changes in applicable law

The latest version will be published on this page.

The date at the top of the page indicates when these Terms were last updated.

Continued use of the website after an update means that the latest version will apply to your subsequent use of the website.

Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

No Waiver

If we do not immediately enforce a right under these Terms & Conditions, this does not mean that we have waived that right.

Governing Law and Jurisdiction

These Terms & Conditions and any dispute or claim arising from your use of this website will be governed by the laws of [England and Wales / INSERT APPROPRIATE JURISDICTION].

The courts of [England and Wales / INSERT APPROPRIATE JURISDICTION] will have jurisdiction, subject to any rights that cannot lawfully be excluded.

Contact

If you have questions about these Terms & Conditions, please contact:

Smash Pixel
Email: [email protected]
Address: unit 2, 98 Goldstone Villas, BN3 3RU
Website: smashpixel.online